I’ve mentioned British Gas a few times now and suffice to say that the jokers have still not resolved my issues. It looks like they’ve given their website an overhaul. Just like the last one, it is shit and doesn’t work. The login times out. When it doesn’t I can never log in as it gives incorrect password message. I try and retreive my password but I get a 404 (page missing). Then I tried their contact form which fails with system error. I tried all email addresses I found on google and they all bounced back claiming a mail loop. myaccount@house.co.uk hasn’t bounced back yet but I hold no hope for them replying to it. A company with a web budget like British Gas can surely get a login system and a contact form to work………………….Retards!!!!!!!!!!!!!!!!!!!.
What do you do. I’ve spent hours and hours trying to sort this shit out and they just don’t give a crap - no matter how high up the chain I go. I can’t really be arsed going down the trading standards/energywatch road but I’m going to have to. It’s been 14 months and I don’t have a bill yet.
A move to another supplier can take between 4 and 6 weeks and as the house is up for sale I’m not too sure if it’s worth changing supplier.
It’s so bloody frustrating, especially considering I don’t even live there any more. In the hope that someone from British Gas reads this and is so insensed with my next comment that they sort out my account I give you:
“British Gas and their parent company centrica, are the biggest shower of apathetic money grabbing wankers ever. Fuck OFF!!!!!!!!”
There now - see what Google does with that 
.
3 Comments
Phil, have you caught my rage?
Seriously though, what a bunch of cowboys.
hey phil, don’t let em get u down. bstard utilies! we miss u @ karova. hope things are going well x
How about this…
Write an evil virus that infects their website, causing it to function properly, thus bringing the whole company to its knees by the unexpected competence of its own IT department.
Whilst only trotting after British Gas in levels of incompetence, Vodafone have been giving me headaches and bouts of infinite rage. I ordered a phone from their website (which is very British Gas-like in that it never works, and when it does, you’ll be the last one to know about it). The order stalled, giving a nasty error message and no means of contacting anyone about. I eventually found a working (presumably) contact page, mailed them telling them what happened. I got a mail back within the 24 hours allotted saying that the order did in fact go through and is being processed. Fine. No emails from the processing department to put my mind at ease though.
Days pass. Tumbleweed rolls by.
I call their ironically named “helpline”. Fail to reach an operator on many many occasions. I resort to email once again. They reply we don’t know what’s gone wrong. The order was dispatched. So I’m thinking now that either they haven’t dispatched it or that the wonderful An Post/Swiftpost people have lost it. Oh yeay. The joy.
I just find it amusing that I can’t actually contact Vodafone by phone. If they choose to live by the phone, they could at least be gentlemanly enough to die by the phone.
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British Gas Website…
The British Gas Website sucks.
I registered, they sent me an email with a link to validate my email address.
I click the link, enter my password and it says “Congratulations! Your registration with britishgas.co.uk is complete. You can now mana…
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