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	<title>Comments on: British Gas are a behemoth calamity</title>
	<link>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/</link>
	<description>All things Geek</description>
	<pubDate>Thu, 20 Nov 2008 22:18:43 +0000</pubDate>
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		<title>by: PepsiMan</title>
		<link>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-31103</link>
		<pubDate>Wed, 22 Aug 2007 08:06:13 +0000</pubDate>
		<guid>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-31103</guid>
					<description>&lt;strong&gt;British Gas Website...&lt;/strong&gt;

	The British Gas Website sucks.
	I registered, they sent me an email with a link to validate my email address.
I click the link, enter my password and it says &#8220;Congratulations! Your registration with britishgas.co.uk is complete. You can now mana...</description>
		<content:encoded><![CDATA[<p><strong>British Gas Website&#8230;</strong></p>
<p>	The British Gas Website sucks.<br />
	I registered, they sent me an email with a link to validate my email address.<br />
I click the link, enter my password and it says &#8220;Congratulations! Your registration with britishgas.co.uk is complete. You can now mana&#8230;
</p>
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		<title>by: Tiger</title>
		<link>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-27710</link>
		<pubDate>Tue, 24 Jul 2007 00:02:19 +0000</pubDate>
		<guid>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-27710</guid>
					<description>How about this...
Write an evil virus that infects their website, causing it to function properly, thus bringing the whole company to its knees by the unexpected competence of its own IT department.

Whilst only trotting after British Gas in levels of incompetence, Vodafone have been giving me headaches and bouts of infinite rage. I ordered a phone from their website (which is very British Gas-like in that it never works, and when it does, you'll be the last one to know about it). The order stalled, giving a nasty error message and no means of contacting anyone about. I eventually found a working (presumably) contact page, mailed them telling them what happened. I got a mail back within the 24 hours allotted saying that the order did in fact go through and is being processed. Fine. No emails from the processing department to put my mind at ease though. 

Days pass. Tumbleweed rolls by. 

I call their ironically named "helpline". Fail to reach an operator on many many occasions. I resort to email once again. They reply we don't know what's gone wrong. The order was dispatched. So I'm thinking now that either they haven't dispatched it or that the wonderful An Post/Swiftpost people have lost it. Oh yeay. The joy. 

I just find it amusing that I can't actually contact Vodafone by phone. If they choose to live by the phone, they could at least be gentlemanly enough to die by the phone.</description>
		<content:encoded><![CDATA[<p>How about this&#8230;<br />
Write an evil virus that infects their website, causing it to function properly, thus bringing the whole company to its knees by the unexpected competence of its own IT department.</p>
<p>Whilst only trotting after British Gas in levels of incompetence, Vodafone have been giving me headaches and bouts of infinite rage. I ordered a phone from their website (which is very British Gas-like in that it never works, and when it does, you&#8217;ll be the last one to know about it). The order stalled, giving a nasty error message and no means of contacting anyone about. I eventually found a working (presumably) contact page, mailed them telling them what happened. I got a mail back within the 24 hours allotted saying that the order did in fact go through and is being processed. Fine. No emails from the processing department to put my mind at ease though. </p>
<p>Days pass. Tumbleweed rolls by. </p>
<p>I call their ironically named &#8220;helpline&#8221;. Fail to reach an operator on many many occasions. I resort to email once again. They reply we don&#8217;t know what&#8217;s gone wrong. The order was dispatched. So I&#8217;m thinking now that either they haven&#8217;t dispatched it or that the wonderful An Post/Swiftpost people have lost it. Oh yeay. The joy. </p>
<p>I just find it amusing that I can&#8217;t actually contact Vodafone by phone. If they choose to live by the phone, they could at least be gentlemanly enough to die by the phone.
</p>
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		<title>by: sam</title>
		<link>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-26993</link>
		<pubDate>Tue, 17 Jul 2007 20:46:18 +0000</pubDate>
		<guid>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-26993</guid>
					<description>hey phil, don't let em get u down. bstard utilies! we miss u @ karova. hope things are going well x</description>
		<content:encoded><![CDATA[<p>hey phil, don&#8217;t let em get u down. bstard utilies! we miss u @ karova. hope things are going well x
</p>
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		<title>by: Matt Wilcox</title>
		<link>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-26709</link>
		<pubDate>Tue, 17 Jul 2007 10:55:23 +0000</pubDate>
		<guid>http://www.philroche.net/archives/british-gas-are-a-behemoth-calamity/#comment-26709</guid>
					<description>Phil, have you caught my rage?

Seriously though, what a bunch of cowboys.</description>
		<content:encoded><![CDATA[<p>Phil, have you caught my rage?</p>
<p>Seriously though, what a bunch of cowboys.
</p>
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